Repair it or replace it?
A printer that has been reliable for years is often cheaper to keep than to replace. A printer that already wastes time every week is not.
Repair is usually the first move when
- The machine was working and then suddenly jammed, faded, or stopped feeding
- You already know the model and can still get cartridges for it
- The problem looks like dirt, rollers, a cartridge, or a simple mechanical fault
Jet Tec lists a service call, clean and repair at $120 plus parts if needed, covering the first hour of the service call, with a 30-day repair guarantee. That is often less than a new office printer plus the afternoon lost setting it up.
Replacement starts to make sense when
- Cartridges for that model are scarce or oddly expensive
- The printer has been repaired repeatedly and still wastes staff time
- You need features the old machine never had, such as duplex or network printing
If you are unsure, call with the make and model. We can tell you whether a service visit is the smarter first step. Most repairs are completed at your home or office, typically within 24–48 hours.